Support
Frequently Asked Questions
Answers to the questions we hear most often about how Retrial works, what it does and doesn't do, and how to get started.
FAQ
Common questions
If you don't find what you're looking for here, our contact page is the fastest way to reach us directly.
What exactly does Retrial do?
Retrial is an AI-driven data analysis platform that processes large volumes of market and financial data to surface patterns and generate risk-adjusted reports. It is designed to help data-aware investors organize information and understand relative signal strength, not to generate guaranteed outcomes.
Is Retrial a financial advisor?
No. Retrial is an analytical tool, not a licensed financial advisor or broker. Nothing produced by the platform constitutes personalized financial advice. Decisions based on any output remain the sole responsibility of the user, who should consult a qualified professional where appropriate.
Who is this platform built for?
Retrial is built for individuals and teams who want structured, data-driven context before making decisions — people comfortable interpreting analytical output rather than relying on tips or predictions.
How does the risk-adjusted reporting work?
Reports weigh observed signals against volatility and historical variance to present a more balanced view than raw data alone. The intent is to reduce noise, not to remove risk, which is an inherent part of any data-based analysis.
Do I need a technical background to use it?
No specific technical background is required. Reports and summaries are presented in plain language, with supporting detail available for users who want to dig into the underlying methodology.
How do I get access to Retrial?
Use the request access link in the navigation or get in touch through our contact page. We'll walk you through current availability and next steps.
Can I see how a conclusion was reached?
Yes. Transparency is a core part of our approach — reports are designed to show the inputs and reasoning behind a given output rather than presenting a black-box result. See the Features page for more detail.
How often is data refreshed?
Refresh frequency depends on the data sources and the nature of the analysis involved. We aim to keep information as current as practically possible, and this is something we're happy to discuss directly for specific use cases.
Is my data kept private?
We take data handling seriously. Please review our Privacy Policy for details on what is collected and how it is used. If you have specific concerns, reach out via the contact page and we'll address them directly.
What makes Retrial different from other analytics tools?
Our focus is on clarity and restraint: filtering noise, showing our work, and avoiding overstated claims. You can read more about our approach on the Why Choose Us page.
Does Retrial guarantee investment results?
No. No analytical platform can guarantee outcomes, and Retrial makes no such claim. Output is intended to inform decisions, not to predict results with certainty.
Who can I talk to if I have more questions?
Visit our Contact page and send us a message. We aim to respond to all inquiries as promptly as we can.